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Forgotten Username

Your username is usually your 'account number' e.g. SP123456 or 'your name @ account number' e.g. johnsmith@SP123456.

If you don't know your username or account number, your username can be found on the welcome email we sent you and your account number can be found on the latest bill we sent you, as shown below.

If you are still unable to find your username we can email it to you enter the following pieces of information and press Email me my username.